We will be back soon!

Emphasizing the importance of the customer experience has been an enduring priority for businesses over the years. Rapid advancements in technology, shifts in consumer behavior, and evolving expectations are the potential changes that have influenced the customer experience landscape in the past few years. Customer experience is no longer confined to marketing; it has evolved into a comprehensive ethos that permeates every facet of an organization.

Other factors have prompted businesses to reevaluate and elevate their commitment to customer-centricity.

2nd MartCX 2024 is a unique platform that brings diverse array of stakeholders like CX leaders, Marketing & Sales heads, and Innovation professionals. 

They will delve deeper into how businesses must harness the power of data analytics, artificial intelligence, and personalized interactions to create seamless, meaningful, and consistent experiences that resonate with their diverse customer base.

Telecommunication

E-Commerce

Banks and Insurance

Transportation & Logistics

Aviation

Travel & Hospitality

Automotive

Retail

IT / IRES

Healthcare / Pharmaceutical

Real Estate

Education / NGO

Directors / VPs / Heads of:

Customer Experience

Customer Relations

Customer Loyalty

Contact Center

Customer Service / Operations

Product Development & Innovation

UX

Digital Engagement

Technology

Consumer Insights & Analytics

Senior Management (CEO, CMO, COO, CDO, CTO)


Learn how to harness the power of data analytics, artificial intelligence, and personalised interactions to create seamless, meaningful, and consistent experiences that resonate with their diverse customer base.


Embrace the opportunity to attend a customer experience conference in the UAE to gain vital insights into the ever evolving global CX space.



Equip yourself with the latest knowledge and best practices to empower your organisation to these rapid advancements.

Ahmad Altarawneh

Senior Strategic Consultant, Digital Transformation, Pioneering, and Excellence

Dubai Police General HQ

Akash Koul

Director - Customer Engagement & Experience

e& Etisalat UAE

Ankesh Agarwal

Director, Group Customer Experience

Majid Al Futtaim

Emel Çuhacı

VP - Head of Group Customer Experience

Emirates NBD

Danny Abla

Founder and CEO

Bankiom

Rikin Sheth

Assistant Vice President- B2C

Musafir.com

Kowshik Bhattacharjee

Head of Service Excellence

Medcare Hospitals & Medical Centres

Paritosh Narayan

Head of Service

Nikai

Zad Mohamad

Program Manager

Tradeling

Hazem El Zayat

Chief Experience Officer, MENA

Ogilvy

 

Inspiring Visionaries

Hear from global leaders shaping the CX industry.

 

 

Cutting-Edge Tech Talks

Explore pioneering customer experience solutions presented by MartCX’s leading partners.

 

 

Network Redefined

Engage in meaningful conversations with ‘conversation corners’ and ‘speed networking’.

 

 

Interactive Problem-Solving

Dive deep into CX challenges with facilitated panel discussions and real-world case studies during MartCX Huddles.